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Counselling and Mediation Services

If you are struggling with family or relationship issues, or feelings of grief, sadness or anger associated with separation or divorce - help is available.

Many support organisations exist in Australia offering various services to help you cope with and overcome painful and difficult times in your life. There is no need to suffer in silence.

Help with Relationship and Family Issues

Sometimes, just talking through your issues with another person outside of the family is all that is needed. Other times, strategies and options may be needed to help you address issues and move on with renewed optimism and hope.

If you are having difficulty communicating with a partner or ex partner you may need the help of a third party or expert mediator to help you resolve the issues.

Available support services for people undergoing family or relationship issues

There are a number of counselling and mediation services available for people who are experiencing difficult times and are in need of extra support.

This is by no means a definitive list but will point you in the right direction.

Family Relationships Online Government initiative

Family Relationships Online offers families information about relationship issues, counselling, family dispute resolution, childrens support, managing relationship issues and agreeing on arrangements for children after separation.

A family relationship advice line is available as well as family relationship centres around Australia.

Ballarat Legal – Mediation Services

Mediation Services

Lifeline Australia or 131144

Lifeline offers services and crisis support for a range of events and situations, such as:-

  • Relationship breakdown or difficulties;
  • Family problems;
  • Loss and grief;
  • Financial problems;
  • Domestic and family violence or trauma;
  • Panic attacks;
  • Loneliness and isolation;
  • Suicide.

NSW family and relationship services portal

NSW Family and Relationship Portal

A list of resources, support and counselling services for the following issues:-

  • Child abuse;
  • General support and counselling;
  • Parenting; and
  • Domestic violence.

Anglicare WA

Family, relationship and individual counselling.


Mensline offers telephone, online and video counselling and other tools and information to help men deal with relationship problems in a practical way.

Dads in Distress

Relationships Australia

The home page above has links to all the state based arms of this organisation.

Counselling services – Relationships Australia have face-to-face, online or telephone services for counselling:-

  • Family and relationship counselling;
  • Separating or divorcing couples counselling;
  • Specialist counselling services;
  • Sexual concerns service;
  • Pre-parenthood relationship check-up.

Dispute resolution (mediation) services – are also available to assist separated couples to reach agreement on parenting and property issues in dispute.

Violence and abuse prevention – Support and strategies are available to those experiencing violence or abuse. Peaceful strategies and alternatives are provided to help couples manage differences and avoid conflict.

Assisting with arrangements for care of children – Services to help establish childrens care and contact arrangements with minimum stress for the parents and their child/ren. Assistance is also available to help maintain the relationship between the child and both parents, as well as effective strategies for the parents to enable them to work together for the benefit of their children. Communications can be made via an independent third party if need be.

Rural and remote services

Gambling issues – Gambling support services for problem gamblers and their families.

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